February 20, 20261 min readAuto Repair
How Many Repair Jobs Your Shop Loses to Unanswered Calls
A practical way to estimate missed-call revenue loss and prioritize workflow fixes.
When calls go unanswered during service peaks, most shops lose more than they think.
Quick estimate
- Count missed calls per week.
- Multiply by your average estimate-to-booking rate.
- Multiply by average job value.
What to fix first
- Missed-call text back within 60 seconds.
- Callback queue visibility.
- Follow-up reminders for pending estimates.